Changelog #6
A New Step Toward Faster, Smarter Developer Assistance
At Bult.ai, we are committed to building tools that simplify the deployment and management of software. As the platform grows, so does the need for fast, reliable, and accessible support. Developers expect answers in real time, especially when working with new deployment workflows or exploring the capabilities of our infrastructure automation.
To address this need, we are introducing the AI Support Chat, a new system that provides users with immediate assistance and access to platform knowledge at any time of day.
What the AI Support Chat Does
The AI Support Chat is designed to help users navigate Bult.ai more efficiently. It operates as an always-available channel that analyzes platform documentation, best practices, and feature explanations. Users can ask questions about deployment, configuration, billing, templates, environment variables, or any topic covered in the documentation.
The system is available around the clock and responds within seconds. It is especially useful for new users exploring the platform for the first time and for experienced developers who need quick clarification without searching through multiple pages of documentation.
Why We Built It
As more teams adopt Bult.ai, we saw a growing demand for an instant, conversational interface that could provide clarity without requiring manual support interventions. Developers often work outside standard support hours and want answers immediately, particularly during deployment or debugging sessions.
The AI Support Chat solves several challenges:
• Immediate access to accurate information
• Faster onboarding for new users
• Reduced time spent searching through documentation
• Continuity of support across time zones
• A consistent source of truth for platform behavior
The introduction of this feature strengthens our commitment to providing an infrastructure experience that minimizes friction and empowers developers to move quickly.
Looking Ahead
The introduction of the AI Support Chat marks another step in our mission to make cloud deployment faster, simpler, and more accessible. As we continue developing Bult.ai, we will keep strengthening the support ecosystem with tools that make the platform easier to understand and more efficient to use.
We appreciate the feedback from early users who asked for faster support options. This feature was created directly in response to that input, and we look forward to expanding its capabilities in future updates.
More improvements are already in progress and will be shared soon as part of our ongoing platform development.